Our Services
At Oxygen Consulting, we're with you every step of the way, providing comprehensive services spanning Augmentation, Change & Excellence. With our wealth of experience and expertise, we have honed our skills to help you stay ahead. Our services are custom-tailored to your unique needs, demonstrating our commitment to delivering exceptional results.
Customer & Product Operations
While both Customer Operations and Process Operations are essential components of a capital markets institution, they serve distinct purposes and require different skillsets & areas of focus within the overall operational framework.
Customer Operations
Customer facing operations functions ensure smooth and efficient interactions between your organisation and customers. Ultimately contributing to client satisfaction, business retention, and overall success.
Process Operations
Encompassing the internal processes, systems, and workflows that support the overall functioning of a capital markets institution.
Who We Partner With
We are Operations specialists across Capital Markets with the expertise to work with a wide-range of institutions
How We Can Help
Change
In a continually evolving industry, clients need help to balance their focus on managing current operations with the need to invest in identifying, assessing and preparing for mandatory & discretionary changes. We provide real-world expertise on operations strategy, target operating model design and change management.
Augmentation
Whether it's to comply with a new regulatory directive, support a jump in sales and onboarding or simply to get a project over the line - Oxygen offers
flexible hiring to help you navigate your growth resourcing and de-risk outcomes &
flexible capacity from well trained, well managed operations practitioners to help you through those times when resource demand is temporary.
Excellence
We understand that today’s operations leaders must respond to various drivers, both internal and external, as well as execute their personal vision to achieve desired outcomes of improved efficiency, quality, cost or risk reduction. We can provide an honest assessment of your operation, impartial advice on opportunities and pragmatic solutions spanning your people, process and technology.
